The nurse is caring for a client with depression over the recent death of her father from cancer. The client states, “It’s my fault. I should have insisted he get regular checkups instead of letting him put it off.” The nurse responds, “You feel like it’s your fault?” Which therapeutic communication technique is the nurse using?
Restating repeats the main idea expressed by the client. It allows the client to clarify the message if it has been misunderstood. Exploring examines certain ideas or experiences more fully. If the client chooses not to elaborate, the nurse does not probe further. Reflecting turns the question back to the client for recognition and acceptance. Focusing concentrates on one point and is useful when the client is jumping from one topic to another.