The nurse manager has noticed that one of the nurses has been late three times this month. What should the nurse manager do first?

  1. call a staff meeting to review attendance policy and consequences for tardiness
  2. make a note in the nurse’s file documenting her tardiness
  3. call the nurse into a private meeting
  4. report the nurse to human resources
Number 3 is correct.
Rationale: The nurse manager should first speak with the nurse privately to hear her explanation regarding her recent tardiness, and to review the consequences of this behavior in accordance with the agency attendance policy. Then the nurse manager should make a note in the employee’s file stating what was discussed during the meeting. If the behavior does not improve, the nurse manager should follow the chain of command.