A 52-year-old female had a hysterectomy 3 days ago and is recovering on the post-op floor. She is scheduled for an oral pain medication every 4 hours. She received her scheduled dose 1 hour ago but pushes the call light and complains of unrelenting and severe pain. The nurse should first

perform a full head-to-toe assessment on the client. work with the client on alternate methods to relieve pain, such as guided imagery. explain to the client it is not time to administer more pain medication. call the physician and report the current plan for pain management is not working.